Get points on everything!

With our new Rewards Club, you now get points for everything you purchase. Get points on Chips, Drinks, Cookies, Queso, you name it, and of course, Burritos, Bowls, Tacos, Nachos, Quesadillas and Kids Meals. Get a free Chips and Queso for signing up!

Got questions? Click here for FAQ's.

 

Sign Up or Sign In

Download our new iOS or Android app to sign up or pick up a card from your local Hot Head Burritos and register online.

Get Points

Get points on every purchase when you swipe your card, check in with our app or give your registered phone number.

Redeem Rewards

As you get points, they will automatically be converted into Burrito Bucks that can be redeemed on any order.

 


 

Frequently Asked Questions

Click here to read our Rewards Club Privacy Policy

 

How does the new Rewards Club work?

Now you get points for everything you purchase, including chips, drinks, cookies, queso, guacamole, and of course, burritos, bowls, tacos, nachos, quesadillas and kids meals. As you earn points, they will automatically be converted into Burrito Bucks that can be redeemed on any purchase. If you sign up through our iOS or Android app or register your card online, you will be eligible to receive special rewards, offers, and best of all, a birthday present you're sure to love.  

 

What happens to my full sticker card?

You can still redeem your full sticker card for a free burrito or bowl with the purchase of a medium drink as you have always done. Full stickers cards can be redeemed through June 30, 2015.

 

What happens to my partially filled sticker card?

You can redeem your partially filled card for a $.50 discount per sticker. For example, if you have 10 stickers on your card, you would receive $5.00 off your purchase. Partially filled cards can be redeemed through June 30, 2015.

 

What about Double Sticker Tuesday?

Now you automatically get double points for everything you purchase on Tuesdays!

 

How do I sign up?

You can download our iOS or Android app to sign up, or you can pick up a card from your local Hot Head and register it online at http://hotheadburritos.com/my-rewards

 

How do I earn points?

You now earn points for everything you purchase. To earn points, do one of the following:

  1. Swipe your card
  2. Use our iPhone or Android app to check in and provide the cashier with a short code
  3. Provide the cashier with your registered phone number to look up your account. Your card must be registered to use your phone number.   

 

What are Burrito Bucks?

As you earn points, they will automatically be converted into Burrito Bucks that can be redeemed on any purchase.

 

How do I redeem my Burrito Bucks?

You can redeem your Burrito Bucks on any purchase. Below are two examples:

  1. You have $2 in Burrito Bucks on your account and you're purchasing a burrito and drink for lunch. You can a) redeem them for $2 off your purchase right now, or b) continue to save them up to use later.
  2. You have saved up $25 in Burrito Bucks on your account and you're purchasing a burrito and drink for lunch. You can a) redeem your Burrito Bucks for the total amount of your purchase, leaving any remaining Burrito Bucks on your account for use at a later time, or b) continue to save them up to use later.

 

Where can I see how many Burrito Bucks I have?

  • They are printed on the bottom of your receipt
  • They are available on the My Account page of our new iPhone and Android app
  • If you have registered your card, you can visit http://hotheadburritos.com/my-rewards to sign into your account and view your rewards.

 

Where can I see what other rewards I have?

  • They are printed on the bottom of your receipt
  • They are available on the My Account page of our new iPhone and Android app
  • If you have registered your card, you can visit http://hotheadburritos.com/my-rewards to sign into your account and view your rewards.

 

Do Burrito Bucks, points and other rewards expire?

Your points and Burrito Bucks will expire if your account remains inactive for 12 consecutive months. You may receive other special rewards, offers, and promotions that may have different expiration dates.

 

How do I register my card?

You can register your card by going to http://hotheadburritos.com/my-rewards.

 

Do I have to register my card?

Though you do not have to register your card, registering your card ensures you will always have access to your rewards, even if your card is lost. It also allows you to enroll in our birthday club and makes you eligible to receive special offers and exclusive rewards.

 

Why do you need my phone number?

Your phone number can be used to look up your account if you forget or lose your card, or simply prefer not to carry a card.

 

Why do you need my birthday?

Though your birthday is not required, if you choose to enter your birthday, we promise to send you a birthday present each year.

 

Where can I update my account information?

You can update your account information on the My Account page in our iPhone or Android app or by signing into your account on our website at http://hotheadburritos.com/my-rewards.

 

I changed my phone number. What do I do?

Please sign into your account at http://hotheadburritos.com/my-rewards and update the phone number on your account.

 

What if I forgot my card?

If you have registered your card, we can look up your account by your phone number.

 

What if I didn't get my points?

You can submit a request for points to be added to your account by sending an email with your first and last name, phone number, email address, card number, the check number from your receipt and a photo of your entire receipt to rewards@hotheadburritos.com.

 

Can I have more than one card on my account?

You can only use one card per transaction, but you can manage multiple cards or merge cards (see next question) from your account. Visit http://hotheadburritos.com/my-rewards to sign in to your account.

 

Can I combine cards and/or accounts?

Yes! You can combine cards and/or accounts from our iPhone or Android apps so they will work as one account without losing any points or rewards with the following steps:

  1. Visit http://hotheadburritos.com/my-rewards to sign into your account.
  2. Click the yellow plus sign at the top of the Summary of Accounts section.
  3. Enter the card number or account number you would like to add. If you adding an account from an app, a "card number" can be found on the My Account page. 
  4. Select the card you would like to combine/merge in the Summary of Account section.
  5. Click the Merge Card button in the Manage Card section to combine the card. 

 

I forgot my username and/or password. What do I do?

  1. If you forgot your password, but do know your username, visit http://hotheadburritos.com/my-rewards and enter your username to have a new password sent to your email.
  2. If you forgot your username and password, but have your card number, you can enter card number to have a new password sent to your email.

 

I lost my card. What do I do?

If you registered your card, you can use your phone number or our iPhone or Android app to earn points and redeem rewards. If you prefer, you can get a new card and add it to your account with the following steps:

  1. Visit http://hotheadburritos.com/my-rewards to sign into your account.
  2. Click the yellow plus sign at the top of the Summary of Accounts section.
  3. Enter your new card number.
  4. Select the card you would like to merge in the Summary of Account section.
  5. Click the Merge Card button in the Manage Card section to combine the card.

 

Can I use more than one card per transaction?

No. Only one card can be used to earn points per transaction.

 

Click here to view our Rewards Club Privacy Policy